Effective Date: June 17, 2024
At Little Rock Lightning, we are committed to delivering your merchandise promptly and efficiently. Below is our shipping policy detailing the processing, shipping methods, and timelines.
1. Order Processing
Processing Time: Orders are processed within 1-2 business days after the order is placed. • Business Days: Our business days are Monday through Friday, excluding holidays.
2. Shipping Methods and Timeframes
Standard Shipping: Delivery within 5-7 business days from the date of shipping.
3. Order Tracking
Order Tracking Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order on the carrier’s website.
4. International Shipping
Currently, we only ship to addresses within the United States. We are working to expand our shipping options in the future.
5. Shipping Issues • Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team at littlerocklightning@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your merchandise.
Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us If you have any questions or need further assistance, please contact our customer service team at littlerocklightning@gmail.com. Thank you for shopping with Little Rock Lightning. We appreciate your support and look forward to delivering your merchandise.
